Human Resource Analyst - Seasonal (#P1-6070207-1)

Full Location: Remote - US

Human Resource Analyst - Seasonal

The Human Resource Analyst - Seasonal is responsible for gathering and extracting HR-relevant data to perform qualitative and quantitative techniques to help analyze behavior patterns, pinpoint possible root causes of employee issues and concerns and help formulate probable actions and solutions. The position is responsible for the preparation of HR reports and the release of HR Communications. The Human Resource Analyst - Seasonal provides support to the VP of Human Resources in monitoring progress of ongoing HR projects.

In this role you will:

• Collect and analyze HR data.
• Review, interpret, and recommend policy, process, or program improvements.
• Prepare monthly HR reports and dashboard.
• Track headcount by site, job level, tenure, age group, and department.
• Have responsibility for HR communications.
• Prepare and release memorandums and announcements.
• Monitor reading compliance via RNET alerts.
• Monitor HR SharePoint page.
• Monitor progress and status of HR projects and initiatives (such as RNet enhancements, performance and succession management).
• Proofread company policies and procedures, presentations and other documents as needed.
• Research and recommend new approaches, policies and procedures to effect continual. improvements in efficiency of the services performed.
• Process compliance and process audit preparation.
• Maintain organizational charts.

We are looking for someone who has:

• Bachelor’s Degree in Human Resources or Business.
• 5+ years of experience in an HR Generalist role.
• High proficiency with computers, Excellent knowledge and use of Microsoft Office (word processing, spreadsheets, and database systems).
• Expert skills in Human Resource Information Systems.
• Exceptional verbal and written communication skills.
• Strong technical documentation, problem solving and analytical skills.

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.